“The quality of food that I order from outside the campus is better than at food corners at IIIT-Delhi, and yes the food comes directly to the hostel.”
“People who ordered for the same item after them, if reached to the counter before, get to receive it, as there is no proper mechanism for delivering the order as the workers there shout and call the order that is to be served.” We conducted 3 semi-structured and 2 contextual interviews, from B.Tech to Ph.D we tried to have at least one interview to bring diversity to the set within the time and course limitations. We conducted both, semi-structured and contextual interviews to gather such understanding. We proceeded with the Qualitative Research where we develop a deep understanding of why users behave the way they do. Its purpose is to produce designs that improve their working practices and lives. User research is conducted so as to understand users’ characteristics, aims, and behaviors towards achieving these aims. This posed a need for conducting User Research as to gain insights from the user themselves. Though the competitive analysis lead us to the features meant to address some of the issues, it also limits our ability to think. Swiggy and Zomato posed issues such as cluttered user-interface and non-removal of closed restaurants. While Domino’s app definitely has a smoother ordering process than Swiggy and Zomato, they’ve lacked at addressing quick search. Lookup our detailed Competitive Analysis at: This method is often used to highlight the strengths and the weaknesses of products in order to make more informed decisions about your product strategy.” - (Dalrymple, 2018) “A competitive analysis is a way to collect and compare data about products(and companies) in the marketplace. Herein, we focused on Capturing the user and the need, after all problem statement identifies the gap between the current (problem) state and desired (goal) state of a process or product. We arrived at this problem statement after several iterations. “A customer trying to order food from food corners at IIIT-D, but the wastage of time caused due to standing in the long queues and waiting for the order to get prepared leaves him/her frustrated.”
While the second idea convinced us of it’s innovativeness, feasibility was a concern. We arrived to her with these set of ideas on the theme ‘HCI and Time’:ġ: Relying on google maps at the need of the hour, consumes user time and wastage of resources.Ģ: Inability of current psychiatric condition tracking devices to study the patient overtime & analyze the improvement in the conditions.ģ: Procrastinating behavior and the inability of the user to make future decisions based on the growth, causing imbalance in one’s schedule. We had an amazing team where we had lots of fun, did some good work and applauded each other while criticizing to the max.